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Welcome to Antris FAQ


About Antris

What is Antris?

> About Antris

LOCATION INTELLIGENCE & ANALYTICS = SAFETY & SAVINGS

Antris is an automated SaaS solution designed specifically to monitor a user’s safety while travelling or working alone. Antris communicates with smart phones on multiple communications platforms.  If the user fails to confirm their safety as scheduled on our easy-to-use app or by text or voice call, Antris will automatically initiate an Alert Process to remind the user to check-in. If the user’s safety cannot be confirmed or the user initiates an SOS at any time, Antris initiates an Emergency Process and communicates the situation to designated Emergency Contacts. Users can initiate an SOS at any time.

For organizations with Groups of workers or volunteers, , AntrisPRO and AntrisPRO+ (features & pricing) include our TracDash administration dashboard for group and individual user monitoring, reporting and plan assignment.  Antris automates lone worker safety and gathers data for reporting location workflow analytics: enabling organizations to better manage workflows and gain efficiency, risk mitigation and savings.  Antris addresses the legal duty-of-care responsibility of directors, officers and management to ensure the safety of employees.

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How does Antris work?

> About Antris

Use Antris web based tools and templates enable you to create Plans and Profiles. Include as much information as you want to save for future use and make available in case of an emergency. This secure and confidential information is only made available to designated Emergency Contacts and Group Managers.

You can include as many Time Interval OR Location Checkpoints as required and make each Checkpoint either Monitored or Un-Monitored by Antris. We automatically start the Antris Reminder & Alert Process early sending text, email reminders to Check-in on each upcoming Monitored Checkpoint 15 minutes before the Check-in time.

Check-in anytime at Antris.com, on our Mobile App, by Voice Call or two-way Text using our global toll-free number. To verify your identification, calls from your registered telephone, cell or SAT numbers, will be prompted for your 4 digit PIN # to login. If you call from another phone or Call ID is not successful, you will be prompted for your 10 digit registered cell number followed by a prompt for your 4 digit PIN #.

 

 

 

If we cannot confirm your safety and security with the Antris Alert Process and if Emergency Response is Authorized in your Plan, we will start an Antris Emergency Response Process.

Depending on the Emergency Response option authorized in the Plan, Antris will issue an Emergency Response Request to your designated Emergency Contacts, including access to the most current update of your Plan Summary information including Profile information associated with the Plan.

Information details in Plans and Profiles can be critical to a rapid, effective recovery effort if an unforeseen emergency situation arises. Automated Security so you can Travel Safely knowing Antris has your back.

 

GET STARTED NOW!      Antris is FREE to use for individual Members!

  1. Register as an Antris member with your name, email and a password. AntrisPRO Group members will receive an  email invitation to complete Registration from their Group Admin.
  2. Create a Plan on the Antris Mobile App or Website. Antris monitors your check-ins. Group members may have plans assigned to them by their Group Admin.
  3. Check-in on the mobile app at your preset time interval check-ins or as you arrive at location checkpoints. If you forget or are unable to check-in, Antris initiates the Alert Process, automatically reminding you via text, email, and voice call to check-in.
  4. If you miss a check-in and do not respond to the Antris alerts, your plan enters Emergency Status. If this occurs, an email including your Plan Summary, text and voice call-out, are sent to Emergency Contacts with a request to respond to your situation immediately.
  5. AntrisPRO offers Group Administrators access to TracDash, a centralized dashboard, to assign and update trip plans as well as monitor their team members in real-time. Managers can access and export Reports that include statistics such as mileage, locations visited, and hours spent in the field.

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Why use Antris?

> About Antris

While a rapidly growing mobile workforce participates in activities that put them at risk, Antris has combined Smart phone, GPS and Web technologies to replace largely ineffective paper trip planning, buddy systems and costly human monitoring processes to monitor worker safety. Antris does not require and special devices, only a smart phone.

Antris provides a reliable method of monitoring lone workers safety, documenting trips and activity plans. Efficiency = Safety + Savings

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What regions are currently covered by Antris?

> About Antris

The Antris solution is available globally, providing a global toll-free number for texting and calling in to manage plans.

 

 

 

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What if I’m travelling in and out of cellular range?

> About Antris

We know work and adventures can often involve being outside of cell connectivity, so Antris is built to accommodate. Here are the features Antris offers to ensure a seamless member experience:

  1. Out of Range Mode: Instead of prompting for a safe check-in at all intended checkpoints, by setting the Out of Range Mode on your Personal Profile advanced options before departure, Antris will only prompt for check-in on your final arrival (when you are back in text, cellular or voice call range). You can still check-in whenever you wish.
  1. Two-Way Texting: This offers an alternative to the mobile app in areas with low data connectivity. Antris offers two-way texting to manage your plans. using our Global toll-free number, you can check-in, change checkpoint times, deactivate your plan, and issue an SOS – all via text message!
  1. Connectivity Alerts: The mobile app alerts you when you are out of cellular range.
  1. GPS Device Integration: Antris integrates with Delorme InReach and SPOT Gen 2 & 3 devices so you can use them to manage your Antris plan too!

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How do I register with Antris?

> About Antris

All you need to Register a member account with Antris is your name & email. Antris will monitor your check-ins and ensure peace of mind for you and your family, friends and employer.  Antris is FREE to use by individual members.

Organizations should contact hello@antris.com and we’ll quickly setup a Group account according to your specific requirements and a FREE trial period .

Click here to get Antris today. It’s FREE!   The App and the services!

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Antris Plans

How to Make an Antris Plan

> Antris Plans

Antris Plans can be created in a few easy steps on the mobile app.

Time Interval Plan:

Users check-in with a single click based on a frequency (ranging from 15 minutes to 4 hours) preset by the User or the Group Administrator.

Time Interval Plan Tutorial Video

 

Scheduled Location Plan:

Users check-in with a single click at predetermined times and locations preset for each plan by the User or the Group Administrator.

Schedule Location Plan Tutorial Video

 

You can use Antris Profile templates to record optional information that will be included with your plan and may be a critical resource to responders if an emergency arises.

 

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What is an Antris Plan?

> Antris Plans

An Antris Plan stores your departure, intended checkpoints, either Time Interval or Scheduled Location and final arrival time or location during a trip.  Antris Plans are saved and can be reused for future trips.

Time Interval Plan:

Users check-in with a single click based on a frequency (ranging from 15 minutes to 4 hours) preset by the User or the Group Administrator.

 

Scheduled Location Plan:

Users check-in with a single click at predetermined scheduled locations preset for each plan by the User or the Group Administrator.

 

A Plan can include any number of Checkpoints. Your Plan can include your Personal and Vehicle/Vessel Profiles, your trip Companions, and people you want notified of your trip’s progress such as Followers and Emergency Contacts. All your Profiles and Contacts are saved for easy addition to future plans.

 

Group Member plans can by be Assigned to multiple users for multiple days by Group Administrators through TracDash.

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What is a Checkpoint?

> Antris Plans

Checkpoints are the primary means of monitoring your safety during an Antris Plan. Checkpoints can be on a preset Time Interval or Scheduled Locations.

Time Interval checkpoints are preset according to your Group requirements (15 minutes to 4 hours). Antris monitors your plan check-ins and deploys the automated reminder Alert Process if check-ins are missed. Your location data is recorded when you check-in on a Time Interval plan.

Scheduled Location checkpoints can be any place you intend to visit or pass during the trip. You can have any number of Checkpoints on a Plan. Checkpoints are added using a physical address or latitude & longitude coordinates or with what3words. On location check-in, Members store the location of each Checkpoint and their anticipated arrival time when creating a Scheduled Location Plan. All your locations are saved for easy future use.

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How many Plans can I have?

> Antris Plans

You can have one Active Plan at a time but can store up to ten Standby Plans for later activation. Past or Archived Plans  saved for future reference or reuse.

Login and click the My Past Plans on the My Plans tab.

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What is a Standby Plan?

> Antris Plans

A Standby Plan is one of the three types of Antris Plans (others include: Active Plan and Past Plans).  A plan can be saved as Standby once you have filled out the required information. The plan will remain in Standby status until a departure is confirmed.

Once you’ve confirmed departure on a plan, it goes from being a Standby Plan to an Active Plan. You can save up to ten standby plans, docked on the ‘My Plans’ page and available for access and activation whenever you need them.

Antris also saves plans to Standby status if you cancel an ongoing Emergency or if your plan is deactivated.

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What is an Active Plan?

> Antris Plans

An Active Plan is an Antris trip plan that is currently in progress. A plan is activated once a member’s departure is confirmed. You can only have one active plan at a time. A plan must be active in order for Antris to monitor your safety and successful check-ins.

You can use any of the available platforms: the website, mobile app, two-way texting, voice call, or an integrated GPS device to check-in on an Active Plan.

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What is a Past Plan?

> Antris Plans

Once completed, a trip plan is saved to the Past Plans folder. Past Plans are archived for your reference or reuse in the future.

  1. Once logged in, navigate to the ‘My Plans’ page.
  1. Click the ‘My Past Plans’ tab.

Top FAQ

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What is a Plan Summary?

> Antris Plans

A Plan Summary is created for all Antris Plans. The Plan Summary includes all plan details, such as checkpoint locations, mileage, times, and current status. It also includes your optional Personal Profile and any Vehicle/Vessel profile information which you associated with your Plan. The Plan Summary is a secure web link that is updated in real-time.

Plan Summaries are shared with Emergency Contacts on your plan departure, after any plan updates, and if your plan enters Emergency Status. Group Administrators have access to current and past Plan Summaries for their Group Members on TracDash.

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Antris: Managing your Plans

How do I manage my Plans?

> Antris: Managing your Plans

You can update your Plan anywhere and anytime; at home or on-the-go. Your plans can be accessed and managed at Antris Website (My Plans) or on Antris Integrated Communications Platform;

Click for specific Plan management communications functionality.

Mobile App
Two-way Texting
Voice Call-In
GPS Device Integration

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What features are available via two-way texting?

> Antris: Managing your Plans

Members can manage many aspects of their Antris plans by using two-way texting.

To manage your Plan via text message:

1. Send the 4-digit PIN you assigned to your Antris account to the Antris Global toll-free number available at the bottom of your My Plans page upon login.

2.  Follow the automated instructions provided in the text reply from Antris to;

–     Departing on an existing Standby plan.

–     Deactivate your Active Plan.

–     Check-in to upcoming and overdue checkpoints.

–     Initiate a panic alarm/SOS, or cancel an emergency.

–     Change the timing of your next checkpoint. Note – The mobile app or website are recommended for timing changes.

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What features are available via voice call-in?

> Antris: Managing your Plans

Members can manage many aspects of their Antris Plans using the voice call-in option.

To manage your trip plan via Voice Call:

1.  Call the Antris Global toll-free number. The Member’s Global Toll-free Number is available at the bottom of your My Plans page upon login.

2.  Follow the automated voice instructions to access the listed functionality:

–     Departing on an existing Standby plan.

–     Deactivate your Active Plan.

–     Check-in to upcoming and overdue checkpoints.

–     Initiate a panic alarm/SOS, or cancel an emergency.

–     Change the timing of your next checkpoint. Note – The mobile app or website are recommended for timing changes.

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How do I reuse a past or archived plan?

> Antris: Managing your Plans

1. Login and navigate to the ‘My Past Plans‘ tab.


2. Choose the plan you want to reuse and click ‘View Plan’.


3. Click the ‘Create’ icon on right-hand side of the Plan Information box.


4. Make the necessary changes to the plan. Once completed, click the ‘Save’ icon.

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Antris: Managing your Profile

What is a Profile?

> Antris: Managing your Profile

Each Member has a profile associated with their account. It stores personal information, transportation details, activities and any additional information you deem relevant. Your name, email address, cell number, and 4-digit PIN # are the only mandatory fields in a profile. The more you store, the better; this information can be critical if the unexpected happens.

All profile information is stored securely and available for re-use.

Your Profile is broken down into several categories:

 

MY PERSONAL PROFILE

Personal information and optional notes.

 

MY PEOPLE

Contact information and profiles for your Group Administrators, Emergency Contacts, *Companions and *Followers. *No access to your Profile Information.

 

MY PLACES

Checkpoint information (nicknames, addresses, time zones)

 

MY TRANSPORTATION

Information specific to your different modes of transportation on a Plan (vehicle, vessel, etc.)

 

Private & Confidential:    Privacy Policy

 

Profile information is confidential. Your profile is ONLY shared with Emergency Contacts via a secure web link with your Plan Summary when your plan is activated or enters Emergency Status. Group Administrators have access to Group Member Plan Summaries including associated Profile information through TracDash.

 

Edit your Profile Information:

1. Once logged in, click the ‘My Profiles’ tab.


2. Click the profile category you want to edit.


3. Click the ‘Edit Profile’ button.

4. Once you’ve completed editing your Profile details, don’t forget to click the “Save” icon.

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Who are Followers?

> Antris: Managing your Profile

You can select any number or friends, family, or work associates to be Followers on an Antris Plan. Followers will only receive email notification of your safe check-ins along your route. Followers are NOT alerted of any other plan changes or if your Plan enters Emergency Status.

Followers are stored in the ‘My People’ section of your profile, and they’re available to reuse.

Click HERE for instructions on how to edit your Follower information.

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Who are Emergency Contacts?

> Antris: Managing your Profile

An Emergency Contact is someone you pre-authorize Antris to notify (via text and email) if your Trip Plan enters Emergency Status.

Once you depart on your plan, your Group Administrator and Emergency Contacts will receive a secure web link to your Plan Summary sharing your plan and profile details. They will also be notified of any plan changes or updates.

You or your Group Administrator should give your Emergency Contacts clear instructions on how you wish them to address an emergency in case one arises.

Click HERE for instructions on how to edit the details of your Emergency Contacts.

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Who are Companions?

> Antris: Managing your Profile

Companions can be individuals traveling with you on a Plan. Members can add any information they deem relevant to the companion’s notes section (gender, age, contact information etc). Companions may also include a pet companion ( Notes should include call name, breed, color, warnings, tag#).

Click HERE for instructions on how to edit the details of your Companions.

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How can I edit information for ‘My People’?

> Antris: Managing your Profile

All your people are saved for easy future use. To edit the details of your Followers, Emergency Contacts, and Companions from the ‘My People’ tab of your Personal Profile.

For Group members, Emergency Contacts may be predetermined by your Group Administrator.

1. Login to Antris and navigate to the ‘My Profiles‘ page.


2. Choose the ‘My People‘ button.


3. Select which ‘people type’ you want to edit –  Followers, Emergency Contacts, or Companions.


4. Click to save your changes or delete the contact.

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What is GPS device integration?

> Antris: Managing your Profile

We know you travel far outside cellular range, so Antris offers GPS device integration to accommodate. This means devices such as your Spot Gen 2 or 3 and the DeLorme InReach can be paired with your Antris account. Using these devices, you can access the following functionality:

  1. Check-in on your Antris plan
  2. Initiate an SOS and immediate Emergency Status
  3. Deactivate your Antris plan

Click for more instructions on How to integrate my GPS devices with Antris.

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How do I integrate my GPS device with Antris?

> Antris: Managing your Profile

First, you must pair the GPS device with your Antris member account.

1. Once logged in, click the ‘My Profile’ tab.


2. Navigate to your ‘My Personal Profile’ tab.

3. Click the ‘Edit Profile’ button.

 4. Enter your GPS device’s IMEI number into the ‘Satellite Phone’ field. Once completed, click ‘Save Profile’.

Next, you’ll need to set up your GPS Device to communicate with Antris.

  1. Open a browser and log in to your GPS Device account.
  1. Set the programmable message options to send up to 3 of Antris’ Satellite Message Templates (OK (check-in), STOP (deactivate plan, SOS (request immediate emergency Response by your emergency responders),
  1. Save your changes and sync your Delorme or Spot device.

 

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Antris: Managing your Account

How do I login to Antris?

> Antris: Managing your Account

Antris offers a multi-platform communications service, and you can manage your Plans by logging in via any of these methods.           

MOBILE APP Your 4-digit PIN # is required to login.
VOICE or TEXT Global toll-free number is available to Antris members. Have your registered phone number (cell or SAT) and 4-digit PIN # on-hand to login.
WEBSITE Login at www.antris.com

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What if I forget or want to change my password?

> Antris: Managing your Account

Your password was first set when you registered with Antris. Your password enables access to the Antris website.

Antris passwords must be 6 – 8 characters in length and include at least one alpha character (a-z) and one numeric digit (0-9). Passwords are case sensitive.

Here’s how to change your password:

1. Login to your account via the Antris website.

2. Navigate to the ‘My Profiles’ page and onto the ‘Personal Profile’ tab.

 


3. Click the ‘Change Password’ button from the ‘My Personal Profile’ tab.

 


4. Changed Password: Fill out your current password and the new one you’d like to change it to. Once complete, click the ‘Change Password’ button.

 

Forgotten Password: Click the ‘Forgot My Password’ button. Fill out the email address associated with your Antris account. Instructions on resetting your password will be sent to this address.

 

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What if I forget or want to change my PIN?

> Antris: Managing your Account

Your 4-digit PIN# is used to login on the mobile app, and manage two-way texting and voice call options. This PIN# enables Antris to confirm your identification and prevent unauthorized access to your Plans and Profiles.

Here’s how to change your 4-digit PIN#.

1. Login to your account via the website.

2. Navigate to the ‘My Profiles’ page and onto the Personal Profile tab.

 


3. Click the ‘Change PIN’ button.

 

4. Changed PIN: Fill out your current PIN and the new one you’d like to change it to. Once complete, click the ‘Change PIN’ button.

 

Forgotten PIN: Click the ‘Forgot PIN’ button. Fill out the email address associated with your Antris account. Instructions on resetting your PIN will be sent to this address.

 

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How do I change my registered email address?

> Antris: Managing your Account

You can change your registered email address via the Antris website. Simply login, click the My Personal Profile tab on the My Profiles page. Once you’ve updated the necessary information, you will receive a verification email with a link to a secure page to confirm the email address change.

Here’s how to change your registered email address:

1. Login to your account on the Antris website.

2. Navigate to the ‘My Profiles’ page and onto the “Personal Profile” tab.

 

 


3. Click the ‘Change Email’ button.

4. Fill out the new email address. Once complete, click the ‘Change Email’ button.

 

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How do I change my registered cell number?

> Antris: Managing your Account

You can change your registered cell phone number via the Antris website. Once you’ve updated the necessary information, you will receive a text requesting confirmation of the new number. The cellphone number will not be used by Antris until the confirmation code has been entered on the site.

Here’s how to change your registered email address:

1. Login to your account via the website.

2. Navigate to the ‘My Profiles’ page and onto the ‘Personal Profile’ tab.

 

 


3. Click the ‘Change Cell Number’ button.

 

4. Fill out the new phone number and your 4-digit PIN#. Once complete, click the ‘Change Cell Number’ button. A confirmation code will be sent to the new number.

 

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Can I pair my Antris & Esri ArcGIS accounts?

> Antris: Managing your Account

Antris is proud to be an Esri Emerging Business Partner

Esri members are able to pair their ArcGIS accounts with their Antris account. This means that their Antris plans will also show up on their ArcOnline accounts. Upon doing so, the Antris plan and the relevant route data will be available as a feature layer on ArcOnline.

To pair your Esri ArcGIS account with your Antris account, you must use the ‘Sign in with ArcOnline’ option offered upon login. Click for steps on How to sign onto Antris with Esri ArcGIS?

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How do I sign onto Antris with Esri ArcGIS?

> Antris: Managing your Account

Antris is proud to be an Esri Emerging Business Partner

Connecting with ArcOnline enables a member to create a plan that will also be created in their Esri ArcOnline account. This ensures that organizations who are Esri clients can access all their geospatial data from one central location.

1. Select the ‘Login with ArcGIS Online’ option on the Antris login page.

 


2. An Esri authentication window will load. Enter your Esri username and password in the fields provided and click ‘SIGN IN’.

 

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Antris: Alert Process & Emergency Status

What is the Alert Process?

> Antris: Alert Process & Emergency Status

Designed to monitor your safety during a plan, the Alert Process automatically escalates through different communication platforms if you miss a Check-in. The Alert Process communicates with you via email, text, and voice call.

If the Alert Process is exhausted without a Check-in the plan enters Emergency Status.

Timing of Alerts are variable with AntrisPRO Groups.

 

 

ALERT 1 – OCCURS AT SCHEDULED CHECKPOINT TIME
A text & email request for immediate check-in to avoid escalating alerts.

ALERT 2 – OVERDUE – OCCURS 10 MINUTES AFTER CHECKPOINT TIME
A text & email notification concerning overdue Checkpoint, and the request for immediate Check-in.

ALERT 3 – OVERDUE – OCCURS 5 MINUTES AFTER CHECKPOINT TIME
An automated voice call will be made to your registered cell phone number requesting a Check-in.

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How does my Plan enter Emergency Status?

> Antris: Alert Process & Emergency Status

If your plan enters Emergency Status, it means your plan requires immediate attention by your Emergency Contacts.

An Antris plan can only enter Emergency Status if you’ve authorized Emergency Response Option #2. A plan with Emergency Response Option #1 selected cannot enter Emergency Status and there will be no Emergency Response.

Your plan can enter Emergency Status in one of two cases:

  1. The Alert Process is exhausted without successfully confirming your check-in. Once a checkpoint has been overdue for 20 minutes without a check-in, the plan enters Emergency Status.
  2. You initiate an SOS, meaning a request for Emergency assistance.

If your plan enters Emergency Status, the Emergency Process will be initiated immediately.

 

 

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What is an SOS?

> Antris: Alert Process & Emergency Status

Initiating an ‘SOS’ sets your Antris plan into Emergency Status and notifies your Emergency Contacts of your request for immediate Emergency assistance.

How you can initiate an SOS during an Active Plan:

  1. Website:  Login, navigate to your Active Plan and click the Emergency button
  2. Mobile App: Login and click the SOS button.
  3. Text:  Text your PIN to the Antris global toll-free number and follow the instructions.
  4. Voice call-in:  Call the Antris global toll-free number and follow the instructions.

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What are the Emergency Response options for Individual Members?

> Antris: Alert Process & Emergency Status

When creating an Antris plan, you must always choose between one of the two available Emergency Response options. This instructs Antris how to react or who to contact if your plan enters an Emergency.

Emergency Responses options are chosen on a plan-by-plan basis for individual plans.

The Emergency Response options for individual members are:

 

Option #1:
NO EMERGENCY RESPONSE
“I DO NOT AUTHORIZE any Emergency Response on this Antris Plan.” Your plan cannot enter an Emergency Status. Antris will still monitor your Checkpoints using the Alert Process, but it will not progress beyond Alert #1.
Option #2:
Notify EMERGENCY CONTACTS
“I AUTHORIZE an automatic Emergency Response Notice ONLY TO MY PERSONAL EMERGENCY CONTACT(S) when an Overdue Monitored Checkpoint remains on my Plan or I personally request an Emergency Response SOS.” If your plan enters Emergency Status, Antris will notify your Emergency Contacts immediately via text, email and voice call-out. Antris will also send them a secure web link to share your Plan Summary.

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What if an Emergency Response is not authorized?

> Antris: Alert Process & Emergency Status

If you did not authorize Emergency Response on your trip plan (meaning you selected Emergency Option #1), your plan cannot enter Emergency Status.

With Emergency Option #1, Antris will remind you to check-in at your scheduled checkpoint time, but you will receive no further alerts if you do not check-in. Antris cannot contact Emergency Contacts on your behalf unless specifically authorized in the Plan.

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How is an Emergency cancelled?

> Antris: Alert Process & Emergency Status

An Emergency can be cancelled using any one of Antris’ Intergrated Communication Platforms. Each platform prompts you accordingly with instructions on how to cancel the Emergency. Once an Emergency is cancelled, your plan will enter Standby status.

Group Administrators and Emergency Contacts on your plan will be notified immediately an Emergency is cancelled.

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Antris: Mobile App

How much data and battery is used?

> Antris: Mobile App

No Tracking: When set to No Tracking, battery life is not noticeably affected.

Emergency Tracking: When set to Emergency Tracking, the app only live tracks during when an active plan is in Emergency Status. When no Emergency is initiated, it will not be tracking and therefore the battery usage is not noticeably affected. Only when the app is Emergency status will your phone use approximately 10% of your battery per hour depending on the make of your phone.

Full Tracking:  Tracking will use approximately 10% of your battery per hour depending on the make of your phone. We recommend users with Full Tracking plans have a charging cable in their vehicle to keep battery charged during an Active Plan.

Antris will use approximately 1MB of data for an average plan with 2-4 check-ins.

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How do I download the mobile app?

> Antris: Mobile App

Downloading the Antris Mobile App is quick and easy.

click                               click

Android app on Google Play   

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How does Antris locate me accurately?

> Antris: Mobile App

Antris uses the GPS functionality in smartphones. Members must enable Location Services on their mobile phone.

Location and tracking accuracy depends on a number of technologies and networks that Antris does not control (GPS, WIFI, Cell Networks). Depending on the handset specification and satellite positions, location accuracy can be narrowed down to within a few meters.

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What happens if I go outside data range?

> Antris: Mobile App

Antris has optimized its communication platforms to work with users in varying data ranges. Antris offers 2-way text messaging because SMS is a store-and-forward service, making it a more reliable means of communication in limited cell coverage areas. Similarly, the escalating Alert Process for missed check-ins is in place to mitigate a false alarm.

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Privacy & Information Security

How is my Information kept secure ?

> Antris: Privacy & Information Security

Antris takes your privacy protection very seriously.

Antris will never divulge your individual private information except as specifically authorized by you as required to use Antris services or as required by law.

Antris uses SSL (Secure Sockets Layer) to securely obtain confidential member information and to transmit private documents via the Internet. SSL is the most widely deployed security protocol used today. SSL secures all communication between you and Antris.

The Antris service and all of the Members’ personal information is stored at a recognized global industry leader in IT data hosting and security.

To the best of our ability, Antris will comply with the privacy requirements of the Canadian Personal Information Protection and Electronic Documents Act (PIPEDA), Article 8 of the European Convention on Human Rights (ECHR) and the US Privacy Act of 1974.

See  Privacy Policy

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Who sees my Plans and Profiles?

> Antris: Privacy & Information Security

Accessibility to your Plan and Profile information is limited to your Group Administrator and the Emergency Contacts included in your Plan. Read about your plan Emergency Response options for more information.

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What information can my Followers access?

> Antris: Privacy & Information Security

Your Followers receive an email notification of your successful check-ins during your plan. Followers are not alerted of any plan changes or if your plan enters Alert or Emergency status; Antris ONLY contacts Followers to notify them when you check-in.

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What information can my Group Administrators and Emergency Contacts access?

> Antris: Privacy & Information Security

Group Administrators and Emergency Contacts receive a notification via email and text once you depart on a plan, make changes to that plan, or if it enters Emergency Status. In the messages is a secure web link that enables access to your Plan Summary.

The Plan Summary Report includes all plan details such as checkpoint locations, times as well as your Personal Profile, and any vehicle or vessel profiles associated with your Plan.

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AntrisPRO

About AntrisPRO

What is AntrisPRO?

> About AntrisPRO

AntrisPRO is designed to support organizations with monitoring the safety of work-alone and at-risk personnel and collect, analyze, report and store location and workflow data.

AntrisPRO features access to added functionality through TracDash, a central real time monitoring portal that shows all Group Members plans, locations, current status and past plans. For more information about TracDash features click TracDash.

 

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How do I register to AntrisPRO?

> About AntrisPRO

The first step to registering your team to AntrisPRO is contacting an Antris Customer Service Manager to learn more about our solution and how Antris can to meet your team’s safety needs.

Click HERE to contact Antris and a representative will follow up.

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What is TracDash?

> About AntrisPRO

TracDash is an administrator’s dashboard designed to support teams of work-alone and at-risk personnel. The centralized dashboard enables team managers and administrators to access the status & location of their members in real-time.

Other features available through TracDash include viewing all staff past plans, assigning trip plans, reviewing individual employee plan and profile details, customizable reporting on team statistics.

TracDash is a paid feature, and access to its web portal is available to Antris  Managers and team administrators. Individual members cannot access or login to TracDash.

 

 

 

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How do I login to TracDash?

> About AntrisPRO

Only Managers and Group administrators registered to an Organization can login to TracDash HERE.

For individual members, login to Antris HERE.

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What is the TracDash Map displaying?

> About AntrisPRO

The TracDash map displays the location of all members in your group or organization that currently have an active trip plan. Using different colour coded pins, Managers can also see the plan status of each of these team members.

TracDash Legend:
Green PIN: safe check-in, plan progressing in order
Orange PIN: Member has an overdue checkpoint on their trip plan
Red PIN: Member’s plan is in emergency

If live tracking or emergency tracking is enabled, that location data will also display on the TracDash map. When an admin clicks on a specific member’s trip plan title, the TracDash map will display their trip plan route.

 

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How can I see a member’s specific plan details?

> About AntrisPRO

The TracDash map can display information for an entire organization, as well as hone in on the details of a specific plan. When displaying a specific trip plan, the TracDash map highlights their departure, checkpoints along the way, and final arrival. The checkpoints are colour-coded according to the TracDash legend on the right-side of the map to indicating the member’s trip status and progress.

If live or emergency tracking has been enable for a member, this will also be displayed on the TracDash Map.

To view a member’s trip plan:
1. Go to the TracDash homepage.
2. Scroll through the list of users & trip plans in your group organization. A grey hover will display over each row as you scroll.


3. Click on the row of the user’s plan information you want displayed.
Once clicked, the TracDash map will change to the member’s route, highlight their departure, checkpoints along the way, and final arrival.


4. If you want to see more information and plan detail, you can access the Plan Summary Report by clicking on the ‘Plan Name’ hyperlink.

 

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How can I see all of a member’s past plans?

> About AntrisPRO

Antris stores all historical trip plan data.

A member’s past plans can be easily accessed by Admin from two different areas in TracDash:

A. FROM THE TRACDASH HOMEPAGE:
1. Find the member of interest from the list below the map. Use the search bar if needed.
2. On the right side of the member’s row, click the ‘View’ button in the Past Plans column.


3. A new page will be pulled up, listing all of the member’s past plans.

Click a row to see the trip plan’s route and information.

 

B. FROM THE “MEMBERS” HOMEPAGE:
1. Navigate to the Members webpage from the navigation menu.


2. Find the user of interest from the list provided. Use the search bar if needed.

3. On the right end of the member’s row, click the ‘View’ button in the Past Plans column.


4. A new page will be pulled up, listing all of the member’s past plans. Click a row to see the trip plan’s route and information.

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AntrisPRO: Managing Groups

What are the different permissions on TracDash?

> AntrisPRO: Managing Groups

Organization Manager: The Organization Manager sits at the top of the organization’s “hierarchy” with access to the full range of TracDash functionality. Information available to Organization Managers spans across the entire organization. Organization Managers can create and remove groups, add and remove users from different groups or the organization, view all user plan & profile details, and access all reporting.

Organization Observer: Though this user does not have the permissions to make any edits or changes on TracDash, they have the ability to see the full spectrum of plan and profile details for an organization (similar to Organization Observer).

Coordinator: A Coordinator has the ability to create trip plan templates, assign these trip plans to users and update these plans as well.

Groups Manager: A Group Manager controls the permissions for their group or team. A Group Manager can view the plan & profile details of members in their team, as well as access reporting specific to their group. A Group Manager cannot view or access information pertaining to any other groups in the organization.

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How can I edit a member’s permissions?

> AntrisPRO: Managing Groups

The Administrator can edit a Member’s permissions, change their roles, and edit profile details on TracDash.

1. Click ‘Members’ from the navigation menu displayed on the left-side of TracDash.


2. Find the Member you are looking for from the list displayed. Use the search bar if needed. Click the Member’s row.
3. Click the ‘Edit Selected Member’ button displayed on the upper right side of the webpage.


4. Change the permissions or information as desired.

Once completed, click the ‘Update Member’ button to save your changes.

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How do I add Members to a Group?

> AntrisPRO: Managing Groups

If the Member is already an Antris user:
1. Click ‘Groups’ from the navigation menu displayed on the left-side of TracDash.


2. Find the Group of interest and click the ‘View’ or ‘Edit’ buttons on the right-hand side.


3. Find the member you want to add or remove from the list below, using the search bar if needed. To add a member to the group, click the dropdown beside their name and choose the role you want to assign them.


4. Once edits are completed, click the ‘Update Group’ button to save your changes.

 

If the Member you want to add is not yet registered to Antris:
1. Click ‘Groups’ from the navigation menu displayed on the left-side of TracDash.
2. Find the Group of interest and click the ‘Edit’ button on the left-hand side.
3. Click the ‘Add New Member’ button on the top right.


4.Fill out the necessary information. Click the ‘Add Member’ button to save your changes.

If our team has configured TracDash for you, all the Members have already been added to the system. The final component is inviting them to Antris:
1. From the Group of interest, find the member you are looking for.
2. Click the ‘Send Invite’ button.

An email will automatically be sent to the member, prompting them to complete their Antris registration.

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AntrisPRO: Plan Assignment

What is Plan Assignment?

> AntrisPRO: Plan Assignment

Using TracDash, Team Administrators can create, assign and update trip plans for members in your group. Through this feature, you can select the specific route, checkpoints and scheduled check-in times they want to assign to a member. You can also select the transportation and specific emergency response option you want for a member’s trip plan.

Only members granted Administrator permissions on TracDash can create, assign and update trip plans to members on your team.

Click HERE to learn how to assign an employee to a plan.

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How can I create or edit a Plan Template?

> AntrisPRO: Plan Assignment

Team Administrators can create route templates on TracDash. Plan templates can be edited and assigned to specific team members.

How to create a plan template:
1. Click ‘Plan Assignment’ from the TracDash navigation menu.


2. Click the ‘Create Template’ button on the upper right of the webpage.


3. Fill out the required Plan information – checkpoints, scheduled times, etc.
4. Once Complete, scroll down and click the ‘Save’ icon. This Plan template will now be available to be assigned to your staff & team members.

How to edit a plan template:
1. Click ‘Plan Assignment’ from the TracDash navigation menu.
2. Find the plan template you are looking for on the list below the map. Use the search bar if need.


3. Click the ‘Edit’ button on the Plan you would like to update.


4. Here you can make the necessary changes to the Plan, and click the ‘Save’ icon when complete.

Once a template is create, it can be assigned to someone on your team. Click HERE to learn how to assign an employee to a plan.

How to update an assigned plan:
1. From the TracDash homepage, find the team member you are looking for from the list displayed. Use the search bar if needed.
2. Click the ‘View’ button in the Plans column.


3. Click the ‘Edit’ button on the Plan you would like to update.
4. Here you can make the necessary changes to the Plan. Once complete, click the ‘Save’ icon.

Once the changes have been saved, the member will automatically get a text & notifying them that their plan has been updated.

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How can I assign a Plan?

> AntrisPRO: Plan Assignment

Please note that you must be granted ‘Coordinator’ or ‘Manager’ permissions to create, assign and update trip plans for members in your group. Plans can be assigned from plan templates that have been created on TracDash.

1. Click ‘Plan Assignment’ from the navigation menu displayed on the left-side of TracDash.

2. Click the ‘Assign Templates’ button on the upper right of the webpage.

3. Using the dropdown menus available, choose the ‘Template’ you want to assign, and the employee you want to assign it to.

4. Make any necessary changes to the plan. Add a transportation profile or companions that will be joining the employee on the trip plan.

5. Once complete, click the ‘Save’ icon.

Once a plan is assigned, the member will automatically get a text & notifying them of the plan.

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Can I edit a Plan Template?

> AntrisPRO: Plan Assignment

Team Administrators and Coordinators have the ability to create plan templates on TracDash. Plan templates can be edited and assigned/reused for multiple team members.

How to Update Plans:
1. From the TracDash homepage, find the team member you are looking for from the list displayed. Use the search bar if needed.
2. Click the ‘View’ button in the Plans column.
3. Click the ‘Edit’ button on the Plan you would like to update.
4. Here you can make the necessary changes to the Plan. Once complete, click the ‘Save’ icon.

Once the changes have been saved, the user will automatically get a text & notifying them that their plan has been updated.

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What if a member doesn’t depart on an assigned plan?

> AntrisPRO: Plan Assignment

If a member doesn’t depart on an assigned trip plan within 15 minutes of the scheduled departure time, the Group Manager can be notified via email (optional Group setting)

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AntrisPRO: Emergency Response Options

What are the available Emergency Response options?

> AntrisPRO: Emergency Response Options

Based on your organization’s specific preferences and workflow needs, there are two Emergency Response Options.

Emergency Option 1:  “Select Your Own”
Allow individual users to select whether they would like emergency response on their trip plan or not. Plans without emergency response cannot enter Emergency Status. Members can select up to two Emergency Contacts on their Plan (both contacts will be contacted concurrently).

Emergency Option 2:  “Tiered Emergency Escalation”
In case the first Emergency Contact does not confirm responsibility to address a member’s emergency within one minute, Antris passes on the notification to the next assigned contact. This process escalates through the designated group Emergency Contacts.

Tiered Emergency Escalation requires confirmation from an Emergency Contact that they will address a member’s emergency. In case the first Emergency Contact does not confirm responsibility to address a member’s emergency within one minute,  Antris passes on the notification to the next assigned contact. This process escalates through the designated group Emergency Contact.

Emergency Escalation Process

Tiered Emergency Escalation can be customized per group, individual and per-plan basis. Click HERE to learn how to edit Tiered Emergency Escalation.

Based on your organization’s specific preferences and workflow needs, there are two Emergency Response Options.

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What is Tiered Emergency Escalation?

> AntrisPRO: Emergency Response Options

Tiered Emergency Escalation has been designed specifically so as to ensure your team members are getting immediate response and assistance.

In case the first Emergency Contact does not confirm responsibility to address a user’s emergency within one minute, Antris passes on the notification to the next assigned contact. This process escalates through the three group-designated Emergency Contacts.

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How do I edit Tiered Emergency Escalation?

> AntrisPRO: Emergency Response Options

Team Administration can customize and change who they want to set as Emergency Contacts for a specific group, person, or plan.

Editing Emergency Escalation for a Group:
1. Click ‘Groups’ from the TracDash navigation menu.


2. Find the Group you are looking for from the list displayed and click the ‘Edit’ button.


3. As per your preferences, change the people and order you want them contacted in case of an emergency. Once complete, click the ‘Update Group’ button to save your changes.

Editing Emergency Escalation for a specific user:
1. Click ‘Members’ from the TracDash navigation menu.


2. Find the member you are looking for from the list displayed and click the ‘Edit’ button.


3. As per your preferences, change the people and order you want them contacted in case of an emergency. Once complete, click the ‘Update Member’ button to save your changes.

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AntrisPRO: Reporting

What is AntrisPRO Reporting?

> AntrisPRO: Reporting

Accessed via TracDash, each Report can be set to your timeframe of choice, whether it’s a day, a week, or a few months.

AntrisPRO reporting includes statistics such as:
– The number of plans created on the web app vs. the mobile app
– The number of plans created, activated, and completed
– The number of emergencies and deactivations
– Total hours in the field
– Total mileage
– Average hours per trip plan
– Average mileage per plan

Antris takes its reporting one step further with Weekly and Monthly Reports sent to your organization’s administrators. These reports additionally include colour-coded maps of locations visited, a heat map of locations travelled, line graphs evaluating monthly plan fluctuation, and pie charts comparing plan activations per day of the week.

Here’s an example of what Antris Reporting can look like for your organization:

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How can I access & export AntrisPRO Reporting?

> AntrisPRO: Reporting

1. Click ‘Reports’ from the navigation menu displayed on the left-side of TracDash.


2. Select the timeframe for which you want to access the reporting and statistics.

Do so by choosing the ‘To’ and ‘From’ dates, each with a dropdown calendar to improve your user experience.

To export Reports, click the grey ‘Export’ button on the right-hand side of the reporting page. A CSV file will be downloaded to your device.

 

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